The entity Ventajon S.A, with CRN A-35442904 and domicile on highway Las Palmas Gando KM12 - 35219 Telde (hereafter, “VENTAJON”), along with the entity SARTON CANARIAS S.A. (hereafter, “IKEA”), with CRN A-35474832 and domicile in Parque Comercial La Estrella – La Mareta 35212 – Telde, organise the following promotion, subject to the present terms and conditions, in accordance with current Spanish and regional legislation, including the personal data protection regulation.
1. GEOGRAPHICAL SCOPE:
The promotion will have IKEA La Palma, Canary Islands, as geographical scope.
2. PURPOSE OF THE PROMOTION:
Exclusive promotion for clients that make purchases of furniture and decoration (except delivery, installation and assembling services) with IKEA Family, IKEA Family Mastercard, IKEA for your business, Ventajon Visa and Ventajon Mastercard at IKEA La Palma, on the website (www.islas.ikea.es), IKEA Inspire App and teleordering.
3. DURATION:
The promotion will be active exclusively on Friday, 23/10/2026.
3.1. PARTICIPANTS:
Natural persons over 18 years old who are members of any of the cards or loyalty programs included in section 2 of these terms and conditions may benefit from this promotion (IKEA Family Mastercard, Ventajon Visa, Ventajon Mastercard, IKEA Family and IKEA for your business). In the case of IKEA for your business cardholders who are legal entities, participation must be carried out through a duly authorized individual acting as a representative or proxy. Persons who do not meet the requirements or who provide unauthorised third-party data are excluded. The benefits of this promotion will be applied automatically when the requirements established in these terms and conditions and in the conditions of the corresponding fidelity program are met, without the need for additional registration.
The automatic application of the incentives will not imply the consent for personal data processing for purposes other than those necessary to manage this promotion and current contractual relationships.
4. DYNAMICS OF THE PROMOTION:
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Owners of IKEA Family Mastercard, Ventajon Visa and Ventajon Mastercard: 10% (usual 5% + additional 5%) in CASH BACK over the amount of their purchase, deposited 35 days after the end of the month in which the purchase was made, according to fidelity general conditions (clause 4.1.), available on https://www.ikeafamily.net/condiciones-generales-de-ikea-family; non-compatible with other card discounts.
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Owners of IKEA Family and IKEA for your business*: 10% (usual 5% + additional 5%) in a purchase voucher over the invoice amount, delivered 35 days after the end of the month in which the purchase was made, according to fidelity general conditions (clause 5), available on:
https://www.ikeafamily.net/condiciones-generales-de-ikea-family.
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A purchase voucher does not generate more purchase vouchers (non-cumulative purchase voucher).
Monetary limits:
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IKEA Family Mastercard and Ventajon Visa/Mastercard: minimum accumulated 3€, maximum 300€.
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IKEA Family: minimum 3€, maximum 150€.
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IKEA for your business: minimum 3€, maximum 500€.
5. CHARACTERISTIC OF THE PRIZE:
Clients that own IKEA Family Mastercard and Ventajon Visa/Mastercard cards can benefit from a 10% in CASH BACK, composed of the usual 5% plus an additional 5%, which will be deposited in the associated bank account. In addition, owners of IKEA Family and IKEA for your business card will enjoy a 10% purchase voucher to use at IKEA, according to the conditions and specifications gathered in the section named “Dynamics of the promotion”.
This promotion will be subject to the terms and conditions established by the organizing entity, applying exclusively to purchases and transactions that meet the requirements indicated in these promotional terms and conditions.
Note: All expenses, withholdings, taxes, statements, or unspecified taxes related to enjoying the prize shall be at the customer's expense.
6. PURCHASE VOUCHERS:
Purchase vouchers never generate new purchase vouchers.
6.1 SPECIAL RULES OF THE PROMOTION:
a) Items included: The incentive only applies to purchases from the furniture and decoration category, expressly excluding delivery, installation, and assembly services, as indicated in point 2. The items that, due to internal regulation or trade agreement, are expressly outside the scope of the promotion will also be excluded. In case of doubt about the item inclusion, the clients can check at checkout or at customer service in the establishment.
b) Returns and vouchers: In the event of a full or partial return from the purchase that has generated CASH BACK or a purchase voucher, the incentive corresponding to the refunded amount will be cancelled or reduced in the same proportion. Given that the purchase billing period is before the period of incentive payment, in practice the incentive will not be deposited to the client when the return is made during said period. In exceptional cases where the amount has already been issued or deposited before the return is registered, the corresponding amount will be deducted or claimed according to fidelity general conditions, available at:
https://www.ikeafamily.net/condiciones-generales-de-ikea-family.
c) Accreditation and validity period: For the purpose of the present promotion, every purchase registered in the system during the calendar day on which the promotion is valid of said promotion will be validated, meaning the period between 00:00 h and 23:59 h (local time) of the day indicated in point 3. This criterion is applicable both to purchases made in a physical establishment as well as through the web, app or teleordering. Through these channels, the accreditation will be made through the registration of the transaction in the system linked to the account of the participant. The client must make sure that the purchase is registered under the holders of the participating card. In case of incidence, they must keep the payment invoice and/or order confirmation as valid proof.
d) Maximum deadline to deliver the incentive: Without prejudice to the standard period for the payment of the incentive established in these conditions, stated in a maximum of thirty five (35) calendar days counted from the end of the month in which the corresponding purchase was made, the organizing entity guarantees the effective delivery of the incentive will be made, in any case, within the maximum legally applicable period according to current state and/or regional regulation in terms of commercial promotions, prizes, incentives or promotional gifts.
If the applicable regulation establishes a shorter maximum period to the stated in these conditions, said legal period will be preferent and applied automatically, prevailing over any provision stated in these conditions.
e) Modality of incentive delivery: The CASH BACK corresponding to the owners of IKEA Family Mastercard, Ventajon Visa and Ventajon Mastercard will be deposited in the bank account associated with the participating card. The purchase vouchers corresponding to the owners of IKEA Family and IKEA for your business card will be delivered through the usual communication channel of the fidelity program (email, client area or app, as applicable). Purchase voucher will have a validity date and conditions of use that will be indicated in said voucher or in the general fidelity program conditions. In case of not receiving the incentive within the estimated period, the owner must contact customer service through the channels indicated in point 8 of these conditions.
f) Technical issues and system error: In the event of a technical issue in the purchase registration system (app or web is down, error linking the card, loss of transaction data or other similar issues) that prevents the correct registration and/or deposit of the incentive, the affected owner must keep the payment invoice and/or order confirmation and communicate it to the customer service within a maximum period of thirty (30) calendar days from the purchase date. The organizing entity will evaluate the incidence and, in case of crediting the valid purchase according to the promotion’s requirements, they will proceed to regulate the incentive in the standard period established in these conditions. The organizing entity will not be responsible for technical issues outside the system that are attributable to the device, connectivity, or service provider of the participant.
7. PERSONAL DATA PROTECTION:
In accordance with the Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights, we inform you that:
Who is responsible for processing your data?
VENTAJON, S.A. and SARTON CANARIAS, S.A. act as joint controllers of personal data for those promotion management operations whose purposes and means they jointly determine, pursuant to Article 26 of the General Data Protection Regulation (GDPR).
Both entities have established a joint controllership agreement regulating their respective obligations regarding the processing of personal data, compliance with the duty to provide information, and the handling of data subjects' rights.
The essential aspects of this agreement are available to data subjects and may be requested via dpd@ikeasi.com.
The processing made independently by each entity, derived from their own fidelity programs, contractual relationships, or commercial activities, will be governed by its corresponding conditions and data protection policies.
For what purpose do we process your data?
Prevent, detect and investigate potential fraudulent or irregular transactions related to the promotion, through the verification of purchases, returns, card ownership and necessary verifications in internal management systems.
This processing will be based on the legitimate interest of the organising entities, pursuant to Article 6.1.f of the GDPR, following a prior assessment of its necessity, proportionality, and balancing against the rights and liberties of the data subjects.
The information used will be limited to what is strictly necessary for the investigation of potential irregularities.
Your data will be processed to:
a) Manage the automatic application of promotional benefits to participating cardholders and loyalty program members by verifying qualifying purchases, linking them to the corresponding program, and calculating the applicable incentives.
b) Manage the issuance and delivery of purchase vouchers or cashback credits, as well as verify returns, adjustments, and incidents that may affect the incentives generated.
c) These processing activities are based on Article 6.1.b of the General Data Protection Regulation (GDPR), as they are necessary for the performance of the contractual terms and conditions of the loyalty programs and the associated promotional benefits.
d) The sending of commercial communications related to the products and services of the organizing entities shall be carried out only when a valid legal basis exists and the conditions established in article 21 of Law 34/2002, on information society services and electronic commerce, are met.
Where necessary, the prior, free, specific, and informed consent of the data subject shall be requested. In legally permitted instances of a pre-existing contractual relationship, commercial communications regarding own products or services similar to those initially contracted may be sent, strictly respecting the right to object at all times.
Participation in this promotion shall not imply providing new consent to receive commercial communications. Interested parties may object to receiving them through a simple and free-of-charge procedure.
The data subject may revoke their consent at any time and exercise their right to object to the processing of their data for commercial purposes, in a simple and free-of-charge manner, through the mechanisms enabled for this purpose in each of the communications sent (for example, through the unsubscribe link included therein) or by sending an express request to the email address dpd@ikeasi.com.
How long will we keep your data?
Personal data processed specifically for management purposes of this promotion will be preserved during the time necessary to verify the purchases made, to calculate or deliver incentives, manage returns, and assist any possible incidents or claims.
Once these actions have ended, only necessary information will be preserved during the legally applicable periods or as long as duly justified liabilities may arise, proceeding to block them when appropriate and to their subsequent erasure.
Personal data that are part of the fidelity programs, contractual relationship and purchase transactions will be preserved in accordance with their respective purposes, legal and policy-based retention periods, regardless of the termination of this promotion.
What is the legal basis for the processing of your data?
The processing of personal data necessary to verify valid purchases, calculate and pay cashback, issue purchase vouchers, and manage incidents associated with the promotion is based on Article 6.1.b of the GDPR, as it is necessary for the performance of the contractual terms and conditions of the participating loyalty programs.
Processing activities necessary to comply with legal, tax, or administrative obligations applicable to the organising entities shall be based on Article 6.1.c of the GDPR.
The prevention and detection of potential fraudulent transactions may be based on the legitimate interest of the organising entities, in accordance with Article 6.1.f of the GDPR, subject to a documented assessment of its necessity, proportionality, and balancing against the rights and liberties of the data subjects.
Commercial communications requiring consent shall be based on Article 6.1.a of the GDPR, and the application of the benefits of this promotion does not imply the granting of a new commercial consent.
To which recipients will your data be communicated?
Personal data can be processed by VENTAJON, S.A. and SARTON CANARIAS, S.A. within the scope of their respective responsibilities and exclusively for the purposes necessary for the management of the promotion.
Providers rendering technological services, loyalty program management, voucher issuance, or incentive processing may access personal data, provided that such access is necessary and subject to the guarantees required by the GDPR.
Likewise, data may be communicated to financial institutions or payment service providers that must intervene in the payment of the cashback, when applicable, as well as to Public Administrations and competent authorities in the cases provided for by law.
In all cases, processing will be limited to the data necessary for the corresponding purpose.
International transfers:
No international transfers are foreseen. If necessary, at any time they will be carried out in accordance with the GDPR requirements, and you will be informed in advance.
Which are your rights?
Data subjects may contact the Data Protection Officer for any query related to the processing of their personal data via email dpd@ikeasi.com.
You can exercise your rights of access, rectification, opposition, limitation, portability, and withdrawal of consent, addressing your request to dpd@ikeasi.com or via postal mail to the indicated domicile. In addition, you can file a complaint before the Spanish Data Protection Agency. (www.aepd.es).
What happens if you don’t provide your data?
The implementation of promotional benefits is made through the data associated to cards and participant’s fidelity programs and through purchase transactions that comply with the established requirements.
When the necessary data to correctly identify the holder, verify the purchase, or manage the delivery of the incentive is unavailable, it may be impossible to apply the corresponding benefit.
Promotion’s management will not require clients to provide additional personal data, except those that are strictly necessary to solve incidents or check the established conditions compliance.
Who can participate?
Natural persons over 18 years of age who hold any of the cards or loyalty programs included in these terms and conditions may benefit from this promotion.
In the case of IKEA for your Business, both individuals engaging in professional or business activities and legal entities or other legally established organisations, including civil partnerships and community property entities, may benefit from the promotion, provided they meet the established requirements.
When the program holder is a legal entity or other organisation, operations may be carried out through its representatives, attorneys-in-fact, or duly authorised individuals. Promotional benefits shall correspond to the program holder, in accordance with their contractual conditions.
The personal data of natural persons acting as owners, representatives, attorneys-in-fact, or authorised contacts will be processed exclusively for the legitimate purposes relating to the management of the promotion, respecting the principles of lawfulness, data minimisation, and purpose limitation established in the General Data Protection Regulation (GDPR).
Data corresponding exclusively to legal entities shall not be considered personal data for the purposes of the GDPR, without prejudice to the protection applicable to the data of natural persons linked to them.
Those who fail to meet the requirements set forth in these terms and conditions, or who use third-party data, cards, or loyalty programs without proper authorisation, shall not be eligible to benefit from the promotion.
Additional information:
You can check the extended information about data protection at:
Advertising exclusion lists:
You may object to receiving commercial communications at any time.
8. CONDITIONS ACCEPTANCE:
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The benefits of the promotion will be automatically applied to purchase transactions that meet the conditions established in these terms and conditions and in the corresponding loyalty programs, without the need for additional registration.
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The automatic application of said benefits shall not imply the provision of consent for new personal data processing purposes, nor shall it modify the rights recognized to data subjects under data protection regulations.
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In case of existing doubts or discrepancies in their interpretation, common law will be applied, and the participant can address Ventajon customer service (telephone: 928 925 233 / email: atencion@ventajon.com).
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Conditions will be available during the promotion validity in IKEA La Palma and www.islas.ikea.es.
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This promotion shall be ruled by the laws in force in Spain and by these terms and conditions. For any dispute that may arise in connection with its interpretation, application, or enforcement, the current regulations on consumer and user protection shall apply. Participants qualifying as consumers may bring any corresponding legal actions before the competent courts and tribunals, in accordance with the applicable regulations.
Non-compliance/Fraud:
The non-compliance with the present conditions or committing fraud will mean the immediate exclusion of the participant and cancelling all the acquired benefits, without rights to any compensation. For the purpose of the present condition, the following will be considered fraudulent conduct, among others: (i) using cards that do not belong to the participant or whose use is not authorized; (ii) making fictional, simulated purchases or purchases with the purpose of obtaining the incentive without real intention of acquisition; (iii) manipulation or altering the transaction data; (iv) receiving the incentive through subsequent return to the purchase that generated it with the purpose of obtaining an unjustified benefit; and (v) any other conduct that, in the opinion of the organizing entity, constitutes an abusive or fraudulent use of the promotion. Potential fraud can be detected through an analysis of purchase and return patterns, verifying the ownership of cards and cross-referring data with internal management systems. In any case, the participant’s right to make complaints before the final resolution will be respected, without prejudice of the applicable personal data protection regulation.
9. APPLICABLE LAW:
The present conditions will be governed by the Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights, the Organic Law 34/2002 on Information Society Services and Electronic Commerce, the Royal Legislative Decree 1/2007, of 16 November, approving the Revised Text of the General Law for the Protection of Consumers and Users and other supplementary laws, the regional regulation of consumer and user protection and any other applicable law.