IKEA announces an extension of the recall of certain LETTAN mirrors for repair due to damaged wall fixings.
IKEA requests all customers who have an affected LETTAN mirror to stop using it and to demand wall fixings to replace them for free.
IKEA develops their products using a rigurous evaluation and risk test program, to make sure that the products meet all the appliable laws and rules of the markets they are sold. Nevertheless, we have noticed that some of the fittings that support the LETTAN mirrors to the wall have been breaking. This has resulted in the unexpected fall of some mirrors.
On January 2023, IKEA recalled some LETTAN mirrors for itheir repair due to the braking of the wall fittings. After deeper investigations, as well as additional audits to our suppliers, we have discovered that the defective wall fittings were used in the production for a larger period than IKEA knew previously. Since the security of our clients is our maximum priority, IKEA has decided to extend the recall as a precaution measure.
The LETTAN mirrors affected by the recall for repair now include:
- All LETTAN mirrors with date stamp previous to 2105 and inclusive (Year/Week). The mirrors LETTAN with supplier number 21944, with date stamp previous to the 2325 and inclusive (year/week).
- The date stamp and the supplier number are at a tag on the back side of the LETTAN mirror. This is an example of the tag, with the location of the supplier number (21944) and the date stamp (2152 = Year/Week) highlighted in red.
You can visit your IKEA Shop or IKEA Point to demand the required quantity of replacement wall fixings with item number 139298/1.
For more information, please contact IKEA at 822 621 532
IKEA apologizes for any inconvenience this recall may cause.