The entity Ventajon S.A, with CRN A-35442904 and domicile on highway Las Palmas Gando KM12 - 35219 Telde (hereafter, “VENTAJON”), along with the entity SARTON CANARIAS S.A. (hereafter, “IKEA”), with CRN A-35474832 and domicile in Parque Comercial La Estrella – La Mareta 35212 – Telde, organise the following promotion, subject to the present terms and conditions, adapted in accordance with current Spanish and regional legislation, including the personal data protection regulation.
1. GEOGRAPHICAL SCOPE:
The promotion will have the Balearic Islands as geographical scope.
2. PURPOSE OF THE PROMOTION:
Exclusive promotion for clients that make purchases of furniture and decoration products (except delivery, installation and assembly services) with IKEA Family, IKEA Family Mastercard, IKEA for your business, Ventajon Visa and Ventajon Mastercard in IKEA Mallorca, IKEA Menorca and IKEA Ibiza, web (www.islas.ikea.es), IKEA Inspire App and teleordering.
3. DURATION:
The promotion will be active exclusively on Saturday 24/10/2026.
3.1. PARTICIPANTS:
Natural persons over 18 years old who are members of any of the cards or loyalty programs included in section 2 of these terms and conditions may benefit from this promotion.
In the case of IKEA for your Business, both natural persons carrying out a professional or business activity and legal entities and other legally constituted entities, including civil partnerships and community of goods, may benefit from the promotion, provided they meet the established requirements.
When the program holder is a legal entity or another type of organisation, transactions may be carried out through their representatives, attorneys-in-fact, or duly authorized persons. Promotional benefits shall correspond to the program holder in accordance with their contractual terms.
The personal data of natural persons acting as owners, representatives, attorneys-in-fact, or authorised contact persons shall be processed exclusively for legitimate purposes related to the management of the promotion, in accordance with the General Data Protection Regulation (GDPR).
Benefits from this promotion will be automatically applied to the purchases that comply with the established requirements, without the need for additional registration. This automatic application will not imply consent for new purposes of personal data processing.
Operations carried out through the unauthorized use of cards, loyalty programs, or data belonging to third parties are excluded.
4. DYNAMICS OF THE PROMOTION:
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Owners of IKEA Family Mastercard, Ventajon Visa and Ventajon Mastercard: 10% (usual 5% + additional 5%) cashback over the amount of their purchase, deposited 35 days after the end of the month in which the purchase was made, according to fidelity general conditions (clause 4.1.), available on https://www.ikeafamily.net/condiciones-generales-de-ikea-family; non-compatible with other card discounts.
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Owners of IKEA Family and IKEA for your business*: 10% (usual 5% + additional 5%) in purchase voucher over the invoice amount, delivered 35 days after the end of the month in which the purchase was made, according to fidelity general conditions (clause 5), available on:
https://www.ikeafamily.net/condiciones-generales-de-ikea-family.
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A purchase voucher does not generate more purchase vouchers (non-cumulative purchase voucher).
Monetary limits:
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IKEA Family Mastercard and Ventajon Visa/Mastercard: minimum accumulated 3€, maximum 300€.
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IKEA Family: minimum 3€, maximum 150€.
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IKEA for your business: minimum 3€, maximum 500€.
5. CHARACTERISTIC OF THE PRIZE:
Clients that own IKEA Family Mastercard and Ventajon Visa/Mastercard cards can benefit from a 10% cashback, composed by the usual 5% plus an additional 5%, which will be deposited in the associated bank account. In addition, owners of IKEA Family and IKEA for your business card will receive a 10% purchase voucher to use at IKEA, according to the conditions and specifications gathered in the section named “Dynamics of the promotion”.
This promotion will be subject to the terms and conditions established by the organizing entity, being applicable exclusively to purchase and transactions that meet the requirements indicated in these promotional terms and conditions.
Note: All expenses, withholdings, taxes, statements, or non-specified taxes related to enjoying the prize shall be at the customer's expense.
6. PURCHASE VOUCHERS:
Exchanging the purchase voucher never generates new purchase vouchers.
6.1 SPECIAL RULES OF THE PROMOTION:
a) Items included: The incentive only applies to purchases from the furniture and decoration category, expressly excluding delivery, installation, and assembly services, as indicated in point 2. The items that, due to internal regulation or trade agreement, are expressly out of the promotion's scope will also be excluded. In case of doubt about the item inclusion, the clients can check at checkout or at customer service in the establishment.
b) Returns and vouchers: In the event of a full or partial return of a purchase that has generated cashback or a purchase voucher, the incentive corresponding to the refunded amount will be cancelled or reduced in the same proportion. Given that the purchase billing period is before the period of incentive payment, in practice the incentive will not be deposited to the client when the return is made during said period. In exceptional cases where the amount has already been issued or deposited before the return is registered, the corresponding amount will be discounted or claimed according to fidelity general conditions, available at: https://www.ikeafamily.net/condiciones-generales-de-ikea-family.
c) Accreditation and validity period: For the purpose of the present promotion, every purchase registered in the system during the validity calendar day of said promotion will be validated, understanding as such the period between 00:00 h and 23:59 h (local time) of the day indicated in point 3. This criterion is applicable both to purchases made in a physical establishment as well as through the web, app or teleordering. In these last channels, the accreditation will be made through the registration of the transaction in the system linked to the account of the participant. The client must make sure that the purchase is registered under the cardholder’s name. In case of incidence, they must keep the payment invoice and/or order confirmation as valid proof.
d) Maximum deadline to deliver the incentive: Without prejudice to the standard period for the payment of the incentive established in these conditions, stated within a maximum period of thirty-five (35) calendar days counted from the end of month in which the corresponding purchase was made, the organizing entity guarantees the effective delivery of the incentive will be made, in any case, within the maximum legally applicable period according to current state and/or regional regulation in terms of commercial promotions, prizes, incentives or promotional gifts.
If the applicable regulation establishes a shorter maximum period than the one stated in these conditions, said legal period shall prevail and shall be applied automatically, prevailing over any provision stated in these conditions.
e) Modality of incentive delivery: The cashback corresponding to the owners of IKEA Family Mastercard, Ventajon Visa and Ventajon Mastercard will be deposited in the bank account associated with the promoting card. The purchase vouchers corresponding to the owners of IKEA Family and IKEA for your business card will be delivered through the usual communication channel of the fidelity program (email, client area or app, as applicable). The purchase voucher will have a validity date and conditions of use that will be indicated in said voucher or in the general fidelity program conditions. In case of not receiving the incentive within the estimated period, the owner must contact customer service through the channels indicated in point 8 of these conditions.
f) Technical issues and system error: In the event of a technical issue in the purchase registration system (app or web is down, error linking the card, loss of transaction data or other similar issues) that prevents the correct registration and/or deposit of the incentive, the affected owner must keep the payment invoice and/or order confirmation and contact customer service and provide the payment invoice within a maximum period of thirty (30) calendar days from the purchase date. The organizing entity will evaluate the incidence and, in case of crediting the valid purchase according to the promotion’s requirements, they will proceed to regulate the incentive in the standard period established in these conditions. The organizing entity will not be responsible for technical issues outside the system that are attributable to the device, connectivity, or service provider of the participant.
7. PERSONAL DATA PROTECTION:
In accordance with the Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights, we inform you that:
Who is responsible for processing your data?
VENTAJON, S.A. and SARTON CANARIAS, S.A. act as joint controllers of personal data for those promotion management operations whose purposes and means they jointly determine, pursuant to Article 26 of the General Data Protection Regulation (GDPR).
Both entities have established a joint controllership agreement regulating their respective obligations regarding the processing of personal data, compliance with the duty to provide information, and the handling of data subjects' rights.
The essential aspects of this agreement are available to data subjects and can be requested via dpd@ikeasi.com, without prejudice to the right of data subjects to exercise their rights against any of the joint controllers.
Processing carried out independently by each entity, derived from their own fidelity programs, contractual relationships, or commercial activities, will be governed by its corresponding terms and conditions and data protection policies.
For what purposes do we process your data?
Your data will be processed to:
a) Manage the automatic application of promotion benefits to participating cardholders and loyalty program members by identifying qualifying purchases, linking them to the corresponding program, and verifying compliance with the established requirements.
b) Calculate the incentives generated, manage the issuance and delivery of purchase vouchers or cashback credits, verify returns and transaction rectifications, as well as handle incidents and claims related to the promotion.
These processing operations are based on Article 6.1.b of the GDPR, when they are necessary for the performance of the contractual terms and conditions of the participating loyalty programs.
c) Prevent, detect, and investigate potential fraudulent or irregular operations related to the promotion by verifying purchases, returns, card ownership, and checks provided within internal management systems.
This processing may be based on the legitimate interest of the organizing entities, pursuant to Article 6.1.f of the GDPR, subject to a prior assessment of its necessity and a balancing test against the rights and freedoms of the data subjects.
d) Forward commercial communications related with products and services of the organizing entities whenever a valid legal basis exists and the requirements established in Article 21 of Law 34/2002, on information society services and electronic commerce, are met.
When necessary, data subject's prior, free, specific, and informed consent shall be requested. In legally permitted cases involving a prior contractual relationship, communications regarding their own products or services similar to those initially contracted may be sent, respecting the right to object.
The implementation of this promotion’s benefits will not imply providing a new consent to receive marketing communications.
Interested parties can withdraw their consent where processing is based on it, as well as to object to the processing of their data for commercial purposes, through a simple and free procedure, using the unsubscribe mechanisms included in the communications or by writing to dpd@ikeasi.com.
How long will we keep your data?
Personal data processed specifically for management purposes of this promotion will be preserved during the time necessary to verify the purchases made, to calculate or deliver incentives, manage returns, and assist any possible incidents or claims.
Once these actions have ended, only necessary information will be preserved during the legally applicable periods or as long as duly justified liabilities may arise, proceeding to block them when appropriate and to their subsequent erasure.
Personal data that are part of the fidelity programs, contractual relationship and purchase transactions will be preserved in accordance with their respective purposes, legal and statutory retention periods, regardless of the termination of this promotion.
What is the legal basis for the processing of your data?
The processing of personal data necessary to verify valid purchases, calculate and pay cashback, issue purchase vouchers, and manage incidents associated with the promotion is based on Article 6.1.b of the GDPR, as it is necessary for the performance of the contractual terms and conditions of the participating loyalty programs.
Processing activities necessary to comply with legal, tax, or administrative obligations applicable to the organising entities shall be based on Article 6.1.c of the GDPR.
The prevention and detection of potential fraudulent transactions may be based on the legitimate interest of the organising entities, in accordance with Article 6.1.f of the GDPR, subject to a documented assessment of its necessity, proportionality, and balancing against the rights and freedoms of the data subjects.
Sending commercial communication may be based on consent by the interested person, in accordance with Article 6.1.a of the GDPR, where applicable. In legally permitted cases of a prior contractual relationship, another appropriate legal basis may be applied, provided that the requirements of Article 21.2 of the LSSI are met.
The implementation of promotional benefits will not imply consent to elaborate new commercial profiles nor to process personal data with different purposes from those duly informed and legally supported.
To which recipients will your data be communicated?
Personal data can be processed by VENTAJON, S.A. and SARTON CANARIAS, S.A. within the scope of their respective responsibilities and exclusively for the purposes necessary for the management of the promotion.
Providers rendering technological services, loyalty program management, voucher issuance, or incentive processing may access personal data, provided that such access is necessary and subject to the guarantees required by the GDPR.
Where applicable, strictly necessary data can be communicated to financial entities or payment service providers that intervene in the cashback incentive, in accordance with their legal status and for the relevant purposes.
Data can also be communicated to Public Administration and competent authorities where there is a legal obligation.
In all cases, the principles of minimisation, confidentiality, and purpose limitation shall be respected.
International transfers:
No international transfers are foreseen. If necessary, at any time they will be carried out in accordance with the GDPR requirements, and you will be informed in advance.
What are your rights?
You can exercise your rights of access, rectification, opposition, limitation, portability, and withdrawal of consent, addressing your request to dpd@ikeasi.com or via postal mail to the indicated domicile. In addition, you can file a complaint before the Spanish Data Protection Agency. (www.aepd.es).
For any query related to your personal data processing, interested parties can contact the Data Protection Officer through dpd@ikeasi.com.
What happens if you don’t provide your data?
The implementation of promotional benefits is made through the data associated with the card and the participant’s loyalty programmes and through purchase transactions that comply with the established requirements.
When the necessary data to correctly identify the holder, verify the purchase, or manage the delivery of the incentive is unavailable, it may be impossible to apply the corresponding benefit.
Promotion’s management will not require clients to provide additional personal data, except those that are strictly necessary to solve incidents or verify compliance with the established conditions.
Who can participate?
Natural persons over 18 years of age who hold any of the cards or loyalty programs included in these terms and conditions may benefit from this promotion.
In the case of IKEA for your Business, natural persons carrying out professional or business activities, as well as legal entities and other legally established entities, including civil partnerships and community of goods, may also benefit, provided that they meet the program conditions.
When the holder is a legal entity or another entity, operations may be carried out through their representatives, attorneys-in-fact, or authorised persons. Promotional benefits will correspond to the program holder in accordance with their contractual conditions.
The personal data of natural persons acting as holders, representatives, attorneys-in-fact, or authorised contacts will be subject to the guarantees established in the GDPR and the LOPDGDD.
Data corresponding exclusively to legal entities shall not be considered personal data for the purposes of the GDPR, without prejudice to the protection applicable to the data of natural persons linked to them.
Personal data of minors that is not necessary or falls outside the legitimate purposes of processing shall not be used for promotional purposes.
Additional information:
You can check the extended information about data protection at:
8. CONDITIONS ACCEPTANCE:
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Promotion benefits will be applied automatically to purchase transactions that meet the conditions established in these terms and conditions and in the corresponding loyalty programs, without the need for additional registration.
The automatic application of said benefits shall not imply the provision of consent for new personal data processing purposes, nor shall it modify the rights recognized to data subjects under data protection regulations.
In case of existing doubts or discrepancies in their interpretation, common law will be applied, and the participant can address Ventajon customer service (telephone: 928 925 233 / email: atencion@ventajon.com).
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Conditions will be available during the promotion validity in IKEA Mallorca, IKEA Menorca and IKEA Ibiza and www.islas.ikea.es.
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The present promotion is governed by current Spanish legislation and by the present conditions. For any controversy that may arise regarding the interpretation or application of these conditions, current regulations on the protection of consumers and users shall apply. The participant acting in the capacity of a consumer can exercise any legal actions corresponding to them before the competent courts and tribunals in accordance with the applicable regulations, and, before the competent authorities according to their place of residence, without prejudice to your right to resort to the corresponding Consumer Arbitration Board, under the terms established by law.
Non-compliance/Fraud:
The non-compliance with the present conditions or committing fraud will result in the immediate exclusion of the participant and cancelling all the acquired benefits, without any right to compensation. For the purpose of the present condition, the following will be considered fraudulent conduct, among others: (i) using cards that do not belong to the participant or whose use is not authorised; (ii) making fictitious or simulated purchases or purchases with the purpose of obtaining the incentive without real intention of acquisition; (iii) manipulating or altering the transaction data; (iv) receiving the incentive through subsequent return to the purchase that generated it with the purpose of obtaining an unjustified benefit; and (v) any other conduct that, in the opinion of the organizing entity, constitutes an abusive or fraudulent use of the promotion. Detecting potential fraud can be performed through an analysis of purchasing and returns patterns, verifying the ownership of cards and cross-referencing data with internal management systems. In any case, the participant’s right to make complaints before the final resolution will be respected, without prejudice of the applicable personal data protection regulation.
9. APPLICABLE LAW:
The present conditions will be governed by the Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights, the Organic Law 34/2002 on Information Society Services and Electronic Commerce, the Royal Legislative Decree 1/2007, of 16 November, approving the Revised Text of the General Law for the Protection of Consumers and Users and other supplementary laws, the regional regulation of consumer and user protection and any other applicable law.