The entity Ventajon S.A, with CRN A-35442904 and domicile on highway Las Palmas Gando KM12 - 35219 Telde (hereafter, “VENTAJON”), along with the entity SARTON CANARIAS S.A. (hereafter, “IKEA”), with CRN A-35474832 and domicile in Parque Comercial La Estrella – La Mareta 35212 – Telde, organise the following promotion, subject to the present terms and conditions, adapted in accordance with current Spanish and regional legislation, including the personal data protection regulation.
1. GEOGRAPHICAL SCOPE:
The promotion will take place at IKEA Ibiza, Balearic Islands.
2. PURPOSE OF THE PROMOTION:
Exclusive promotion for clients who make purchases of furniture and decoration (except delivery, installation and assembly services) with IKEA Family, IKEA Family Mastercard, IKEA for your business, Ventajon Visa and Ventajon Mastercard at IKEA Ibiza, web (www.islas.ikea.es), IKEA Inspire App and teleordering.
3. DURATION:
The promotion will be active exclusively on Friday 13/11/2026.
3.1. PARTICIPANTS:
Natural persons over 18 years old who are holders of any of the cards or loyalty programs included in section 2 of these terms and conditions may benefit from this promotion.
In the case of IKEA for your Business, both individuals engaged in a professional or business activity and legal entities or other legally constituted organisations—including civil partnerships and joint ownership communities—will be eligible to benefit from the promotion, provided they meet the established requirements.
Where the program holder is a legal entity or other organisation, transactions may be carried out through its representatives, authorised agents or duly authorised individuals. Promotional benefits shall accrue to the program holder in accordance with the applicable contractual terms and conditions.
The personal data of individuals acting as holders, representatives, authorised agents or authorised contacts shall be processed exclusively for legitimate purposes related to the management of the promotion, in accordance with the General Data Protection Regulation (GDPR).
Promotional benefits shall be automatically applied to purchases that meet the established conditions, without the need for any additional registration. Such automatic application shall not constitute consent to the processing of personal data for any new purposes.
Transactions carried out through the unauthorised use of cards, loyalty programmes or data belonging to third parties are excluded.
4. DYNAMICS OF THE PROMOTION:
-
Holders of IKEA Family Mastercard, Ventajon Visa and Ventajon Mastercard: 10% cashback (usual 5% + additional 5%) over the amount of their purchase, deposited 35 days after the end of the month in which the purchase was made, according to fidelity general conditions (clause 4.1.), available on https://www.ikeafamily.net/condiciones-generales-de-ikea-family; non-compatible with other card discounts.
-
Owners of IKEA Family and IKEA for your business*: 10% (usual 5% + additional 5%) in purchase voucher over the invoice amount, delivered 35 days after the end of the month in which the purchase was made, according to fidelity general conditions (clause 5), available on:
https://www.ikeafamily.net/condiciones-generales-de-ikea-family.
-
A purchase voucher does not generate more purchase vouchers (non-cumulative purchase voucher).
Monetary limits:
-
IKEA Family Mastercard and Ventajon Visa/Mastercard: minimum accumulated 3€, maximum 300€.
-
IKEA Family: minimum 3€, maximum 150€.
-
IKEA for your business: minimum 3€, maximum 500€.
5. CHARACTERISTIC OF THE PRIZE:
Clients that own IKEA Family Mastercard and Ventajon Visa/Mastercard cards can benefit from a 10% in CASH BACK, composed by the usual 5% plus an additional 5%, which will be deposited in the associated bank account. In addition, owners of IKEA Family and IKEA for your business card will receive a 10% purchase voucher to use at IKEA, according to the conditions and specifications gathered in the section named “Dynamics of the promotion”.
This promotion will be subject to the terms and conditions established by the organizing entity, being applicable exclusively to purchases and transactions that meet the requirements indicated in these promotional terms and conditions.
Note: All expenses, withholdings, taxes, statements, or non-specified taxes related to enjoying the prize shall be at the customer's expense.
6. PURCHASE VOUCHERS:
Exchanging the purchase voucher never generates new purchase vouchers.
6.1 SPECIAL RULES OF THE PROMOTION:
a) Items included: The incentive only applies to purchases from the furniture and decoration category, expressly excluding delivery, installation, and assembly services, as it is indicated in point 2. The items that, due to internal regulation or trade agreement, are expressly out of the promotion's scope will also be excluded. In case of doubt about the item inclusion, the clients can check at checkout or at customer service in the establishment.
b) Returns and vouchers: In case of a full or partial return of the purchase that has generated CASH BACK or a purchase voucher, the incentive corresponding to the refunded amount will be cancelled or reduced in the same proportion. Given that the purchase billing period is before the period of incentive payment, in practice the incentive will not be deposited to the client when the return is made during said period. In exceptional cases where the amount has already been issued or deposited before the return is registered, the corresponding amount will be deducted or reclaimed according to fidelity general conditions, available at:
https://www.ikeafamily.net/condiciones-generales-de-ikea-family.
c) Accreditation and validity period: For the purpose of the present promotion, every purchase registered in the system during the validity calendar day of said promotion will be validated, understanding as such the period between 00:00 h and 23:59 h (local time) of the day indicated in point 3. This criterion is applicable both to purchases made in a physical establishment as well as through the web, app or teleordering. In these last channels, the accreditation will be made through the registration of the transaction in the system linked to the account of the participant. The client must make sure that the purchase is registered under the owners of the promoting card. In case of incidence, they must keep the payment invoice and/or order confirmation as valid proof.
d) Maximum deadline to deliver the incentive: Without prejudice to the standard period for the payment of the incentive established in these conditions, stated in a maximum of thirty five (35) calendar days counted from the end of month in which the corresponding purchase was made, the organizing entity guarantees the effective delivery of the incentive will be made, in any case, within the maximum legally applicable period according to current state and/or regional regulation in terms of commercial promotions, prizes, incentives or promotional gifts.
If the applicable regulation establishes a shorter maximum period to the stated in these conditions, said legal period will prevail and be applied automatically, prevailing over any prediction stated in these conditions.
e) Modality of incentive delivery: The CASH BACK corresponding to the holders of IKEA Family Mastercard, Ventajon Visa and Ventajon Mastercard will be deposited in the bank account associated with the promoting card. The purchase vouchers corresponding to the owners of IKEA Family and IKEA for your business card will be delivered through the usual communication channel of the fidelity program (email, client area or app, as applicable). Purchase vouchers will have a validity date and conditions of use that will be indicated in said voucher or in the general fidelity program conditions. In case of not receiving the incentive within the estimated period, the owner must contact customer service through the channels indicated in point 8 of these conditions.
f) Technical issues and system error: In the event of a technical failure in the purchase registration system (such as the app or website becoming unavailable, an error when linking the card, loss of transaction data or any other similar incident) that prevents the correct registration of the purchase and/or crediting of the incentive, the affected holder must retain the proof of payment and/or order confirmation and report the incident to Customer Service. Where the incident relates to the non-receipt or non-crediting of the incentive, the holder shall have a maximum period of thirty (30) calendar days from the date on which the maximum period allowed for its delivery expires, as provided for in Section 6.1.d) of these Terms and Conditions, to report the incident. In the case of other technical incidents preventing the correct registration of the purchase, the period shall be calculated from the date on which the holder becomes aware of the incident. The organising entity shall assess the incident and, if the purchase is confirmed to meet the promotion requirements, shall arrange for the incentive to be credited or otherwise rectified within the applicable timeframe. The organising entity shall not be liable for technical failures outside its systems that are attributable to the participant’s device, internet connection or service provider.
7. PERSONAL DATA PROTECTION:
In accordance with the Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights, we inform you that:
Who is responsible for processing your data?
VENTAJON, S.A. and SARTON CANARIAS, S.A. act as joint controllers of personal data for those promotion management operations whose purposes and means they jointly determine, pursuant to Article 26 of the General Data Protection Regulation (GDPR).
Both entities have established a joint controllership agreement regulating their respective obligations regarding the processing of personal data, compliance with the duty to provide information, and the handling of data subjects' rights.
The key aspects of this agreement are available to interested parties and may be requested by contacting dpd@ikeasi.com, without prejudice to the right of data subjects to exercise their rights with respect to any of the jointly responsible entities.
The processing made independently by each entity, derived from their own fidelity programs, contractual relationships, or commercial activities, will be governed by its corresponding conditions and data protection policies.
For what purpose do we process your data?
Personal data shall be processed for the following purposes:
-
a) To manage the automatic application of the promotional benefits to holders of participating cards and loyalty programs, by identifying eligible purchases, linking them to the relevant programme and verifying compliance with the established requirements.
b) To calculate the incentives generated, manage the issuance and delivery of purchase vouchers or the crediting of cashback, verify refunds and transaction adjustments, and handle any incidents or complaints relating to the promotion.
These processing activities are based on Article 6(1)(b) of the GDPR where they are necessary for the performance of the contractual terms and conditions of the participating loyalty programmes.
c) To prevent, detect and investigate potential fraudulent or irregular transactions relating to the promotion, by verifying purchases, refunds and card ownership, and carrying out proportionate checks through internal management systems.
This processing may be based on the legitimate interests of the organising entities, pursuant to Article 6(1)(f) of the GDPR, subject to an assessment of its necessity and a balancing test against the rights and freedoms of the data subjects.
d) To send marketing communications relating to the products and services of the organising entities where there is a valid legal basis and the requirements set out in Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce are met.
Where necessary, the data subject’s prior, freely given, specific and informed consent shall be obtained. In cases where this is legally permitted based on a pre-existing contractual relationship, marketing communications may be sent concerning the organiser’s own similar products or services to those initially contracted, while respecting the right to object.
The application of the benefits under this promotion shall not constitute the granting of new consent to receive marketing communications.
Data subjects may withdraw their consent where processing is based on consent and may also object to the processing of their personal data for marketing purposes. They may do so through a simple and free procedure, using the unsubscribe mechanisms included in the communications or by contacting dpd@ikeasi.com.
How long will we keep your data?
Personal data processed specifically for management of this promotion will be preserved during the time necessary to verify the purchases made, to calculate or deliver incentives, manage returns, and assist any possible incidents or claims.
Once these actions have ended, only necessary information will be preserved during the legally applicable periods or as long as duly justified liabilities may arise, proceeding to block them when appropriate and to their subsequent erasure.
Personal data that are part of the fidelity programs, contractual relationship and purchase transactions will be preserved in accordance with their respective purposes, legal and policy requirements for retention, regardless of the termination of this promotion.
What is the legal basis for the processing of your data?
The processing of personal data necessary to verify eligible purchases, calculate and credit cashback, issue purchase vouchers and manage incidents relating to the promotion is based on Article 6(1)(b) of the GDPR, as it is necessary for the performance of the contractual terms and conditions of the participating loyalty programs.
Processing activities necessary to comply with the legal, tax or administrative obligations applicable to the organising entities shall be based on Article 6(1)(c) of the GDPR.
The prevention and detection of potential fraudulent transactions may be based on the legitimate interests of the organising entities, pursuant to Article 6(1)(f) of the GDPR, subject to a documented assessment of necessity and proportionality and a balancing test against the rights and freedoms of the data subjects.
The sending of marketing communications shall be based on the data subject’s consent, pursuant to Article 6(1)(a) of the GDPR, where such consent is required. In cases where this is legally permitted on the basis of a pre-existing contractual relationship, another appropriate legal basis may apply, provided that the requirements of Article 21(2) of the LSSI are met.
The application of promotional benefits shall not constitute consent to create new marketing profiles or to process personal data for purposes other than those duly disclosed and supported by a valid legal basis.
To which recipients will your data be communicated?
Personal data may be processed by VENTAJON, S.A. and SARTON CANARIAS, S.A., within the scope of their respective responsibilities and exclusively for the purposes necessary to manage the promotion.
Personal data may be accessed by service providers supplying technological services, loyalty program management, voucher issuance or incentive processing, where such access is necessary and subject to the safeguards required under the GDPR.
Where applicable, only the data strictly necessary may be disclosed to financial institutions or payment service providers involved in crediting the cashback, in accordance with their respective legal status and the relevant purposes.
Data may also be disclosed to Public Administrations and competent authorities where there is a legal obligation to do so.
In all cases, the principles of data minimisation, confidentiality and purpose limitation shall be observed.
International transfers:
No international transfers are foreseen. If necessary, at any time they will be carried out in accordance with the GDPR requirements, and you will be informed in advance.
What are your rights?
You can exercise your rights of access, rectification, opposition, limitation, portability, and withdrawal of consent, addressing your request to dpd@ikeasi.com or via postal mail to the indicated domicile. In addition, you can file a complaint before the Spanish Data Protection Agency. (www.aepd.es).
Data subjects may contact the Data Protection Officer for any query related to the processing of their personal data via email dpd@ikeasi.com.
What happens if you don’t provide your data?
The implementation of promotional benefits is made through the data associated to cards and participant’s fidelity programs and through purchase transactions that comply with the established requirements.
When the necessary data to correctly identify the holder, verify the purchase, or manage the delivery of the incentive is unavailable, it may be impossible to apply the corresponding benefit.
Promotion’s management will not require clients to provide additional personal data, except those that are strictly necessary to solve incidents or check compliance with the established conditions
Who can participate?
Natural persons over the age of 18 who are holders of any of the cards or loyalty programs included in these Terms and Conditions may benefit from this promotion.
In the case of IKEA for your Business, natural persons engaged in professional or business activities, as well as legal entities and other legally established organisations, including civil law partnerships and jointly owned property arrangements, may also benefit from the promotion, provided that they meet the programme requirements.
Where the holder is a legal entity or other organisation, transactions may be carried out through its representatives, attorneys-in-fact or authorised individuals. Promotional benefits shall accrue to the program holder in accordance with the applicable contractual terms and conditions.
The personal data of natural persons acting as holders, representatives, attorneys-in-fact or authorised contacts shall be subject to the safeguards established under the GDPR and the Spanish Organic Law on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).
Data relating exclusively to legal entities shall not be considered personal data for the purposes of the GDPR, without prejudice to the protection applicable to the personal data of natural persons associated with those entities.
Personal data relating to minors that is not necessary for the promotion or falls outside the legitimate purposes of the processing shall not be used.
Additional information:
You can check the extended information about data protection at:
Advertising exclusion lists:
You may object to receiving commercial communications at any time.
8. CONDITIONS ACCEPTANCE:
-
The benefits of the promotion will be automatically applied to purchase transactions that meet the conditions established in these terms and conditions and in the corresponding loyalty programs, without the need for additional registration.
-
The automatic application of said benefits shall not imply the provision of consent for new personal data processing purposes, nor shall it modify the rights recognized to data subjects under data protection regulations.
In case of existing doubts or discrepancies in their interpretation, common law will be applied, and the participant can address Ventajon customer service (telephone: 928 925 233 / email: atencion@ventajon.com).
-
Conditions will be available during the promotion validity in IKEA Ibiza and www.islas.ikea.es.
-
This promotion shall be governed by the laws in force in Spain and by these terms and conditions. For any dispute that may arise in connection with its interpretation, application, or enforcement, the current regulations on consumer and user protection shall apply. Participants qualifying as consumers may bring any corresponding legal actions before the competent courts and tribunals, in accordance with the applicable regulations.
Non-compliance/Fraud:
The non-compliance with the present conditions or committing fraud will mean the immediate exclusion of the participant and cancelling all the acquired benefits, without rights to any compensation. For the purpose of the present condition, the following will be considered fraudulent conduct, among others: (i) using cards that do not belong to the participant or which use is not authorized; (ii) making fictional, simulated purchases or purchases with the purpose of obtaining the incentive without real intention of acquisition; (iii) manipulation or altering the transaction data; (iv) receiving the incentive through subsequent return to the purchase that generated it with the purpose of obtaining an unjustified benefit; and (v) any other conduct that, in the opinion of the organizing entity, constitutes an abusive or fraudulent use of the promotion. Potential fraud may be detected through an analysis of purchase and returns patterns, verifying the ownership of cards and cross-referring data with internal management systems. In any case, the participant’s right to make complaints before the final resolution will be respected, without prejudice to the applicable personal data protection regulation.
9. APPLICABLE LAW:
The present conditions will be governed in accordance with the Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights, the Organic Law 34/2002 on Information Society Services and Electronic Commerce, the Royal Legislative Decree 1/2007, of 16 November, approving the Revised Text of the General Law for the Protection of Consumers and Users and other supplementary laws, the regional regulation of consumer and user protection and any other applicable law.