Choose how to receive your purchase

We want to make it even easier for you. Therefore, with our transport service, you can receive your purchase comfortably at home.

Click & collect

Pick your purchase for FREE.

You can choose to pick up at the IKEA Point 7 Palmas Shopping Center or at your IKEA La Mareta Store. Monday to Saturday from 10:00 to 22 h.

Price: FREE.

Delivery time:

  • On purchases made from Monday to Saturday and Sunday and/or open holidays before 4pm, you can come to the store in the next work day. Saturdays after 4pm, on Sunday and/or closed holidays your purchase will be ready in the next 2 work days. 

To collect your purchases, you must present your identity document, the invoice (physical or digital) and the card used to pay for the purchase. If it is another person who collects the purchase and not the holder of the purchase, you must bring with you the written authorisation showing the full name and ID of the holder, as well as the full name and ID of the authorised person, plus the aforementioned, i.e. ID document, the invoice (physical or in digital format) and the card with which the purchase was paid for.

Remember that you have 5 days to come and collect your purchase. After that time, we will be forced to cancel your order.

Parcel delivery service

Buy as many items as you want with the symbol and receive them at home for 4,95€.

Price: 4,95€.

Delivery time: Approximately 3 working days.

Delivery service

New flat rate! We deliver your purchases to your home for €30.

Promotion available until the 29th of February 2024.

Price: €30.

Delivery time: Approximately 3 to 6 working days.

Van rental service

We offer you the option of renting a van for the hours you need it from 20€. You can easily choose the vehicle and the duration of the rental. Check the conditions and more information at

At all times you will know where your purchase is

You can check the status of your purchase through your session. Click here.

In addition, we will inform you through email and sms:

  • If you come to pick up your purchase, we will send you an sms when your purchase is ready to pick up.
  • If you request transportation to your home, the transport company will contact you to specify the day and time delivery
  • If you request parcel delivery, the transport company will send you an email and an SMS confirming the delivery date